Terms of Service
These terms apply when you use the Alzoubi Accounting website or ask us to prepare your tax return. By booking or uploading documents, you agree to them.
Our services
We prepare and electronically file personal income tax returns (individual, family and self-employed) with the Canada Revenue Agency. We do not give legal advice or investment advice.
Your responsibilities
- Give us complete and accurate information and all your tax slips and receipts.
- Review your return with us before it is filed. You remain responsible for the information in your return.
- Sign CRA form T183 to authorize electronic filing. We cannot file your return without it.
- Keep your own records and receipts. The CRA may ask you for them.
Fees and payment
Our flat fees are shown on our website and confirmed before we start. You can pay by the methods shown on the website at the time. Card payments are processed by Stripe. Fees are in Canadian dollars.
Refunds, balances and CRA decisions
Any refund or balance owing is decided by the CRA. We cannot guarantee the amount or timing of a refund, or the outcome of a CRA review. If we make an error in preparing your return, we will correct it.
Appointments
We will confirm your appointment by phone or email. Please let us know as early as you can if you need to change it.
Privacy
We handle your personal information as described in our Privacy Policy.
Limitation of liability
To the extent the law allows, our total liability for any claim related to our services is limited to the fees you paid us for the return involved.
Governing law
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.